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Frequently Asked Questions and Answers
Q: What happens after I have made my class booking?
A: You will receive a booking confirmation by email to the email address
provided when making your booking.
This email confirms details of the class you have booked, the school’s location,
the day and time of your class and other useful information you may need to
know before attending your class.
You will need to bring a copy of this email with you to your class.
Q: How long will the Free Class last?
A: Free Taster Classes vary in length from school to school but details relating
to the class you have booked will be outlined in your booking confirmation
email. If you would like to find out more about the school itself, you can
either visit the school’s website (if it has one) or telephone the school
direct. Contact details can be found with each school listing in this website.
Q: If I have a Free Taster Class, am I obliged to join the school?
A: No. The trial lesson is obligation-free and there are no charges for this
introductory session.
Q. What should I wear on the day?
A: We generally recommend that you wear loose comfortable sports clothing, such
as a tracksuit for your taster session. There is no need for specialist martial
arts clothing.
The special suits are only generally required if you choose to join a school.
Schools often provide free suits when you join. Check with your school first if
you have any queries.
Q: Do I need to bring anything else with me on the day?
A: Apart from wearing the right clothes, there is nothing else which you have to
bring with you on the day. Changing and refreshment facilities vary in different
schools and so we advise that you come prepared in case there are limited
facilities available. For example: You may wish to bring a bottle of water.
Q: Will I have to pay anything on the day?
A: No. There should be no charge for the introductory lesson and there will be
no hidden charges.
If you choose to join a school after your free class, there may be a joining
fee. Joining and tuition fees vary from school to school. Speak to the
Instructor at your school direct if you would like to find out more about their
class pricing or membership fees.
Q. I’d like to bring a friend with me to the lesson. Can I do this and
would they have to pay?
A: You are welcome to bring a friend with you for a Free Taster Class but your
friend will need to have first booked a session with the school through this
website, in order to check there are sufficient spaces available. There is no
charge for your friend to attend, provided it is their first visit to the
school.
If you would like to attend the same class with a friend, we recommend that you
make both of your class bookings at the same time.
Q. What happens if I need to cancel my booking?
A: If you need to cancel your booking, please contact the Instructor at your
school, either by telephone or email no less than 24 hours before your scheduled
class time.
After booking your session through this website, you will receive a confirmation
email containing the contact details for your school.
Q. What if there are no schools near me?
A: NEST has several hundred member schools across the
UK and so in most cases, there is likely to be
a school near you.
If however you are struggling to find a school near you, contact us by emailing
enquiries@nestmanagement.co.uk
or telephone 0115 945 5030 during normal office hours. We have many members who
do not currently feature on our website we may be able to put you in touch with.
Q. What if the class I have requested is fully booked?
A: You have two choices. You can either choose to book a class with another
school or you can choose to book a different class type, date or time with the
same school.
Q. If I have a Free Taster Class at a particular school and don’t like
it, can I book another Free Taster Class at another school?
A: Yes. The purpose of the Free Taster Class is for you to find a martial art
style and a school that you’ll love.
In almost all cases, people choose the school they try first but if for whatever
reason you would like to try another school, simply book another lesson through
this website in the same way as you did with the first school.
Q. Will the school be appropriately insured if I am only going for a Free
Taster Class?
A: It is the school’s responsibility to ensure that anyone attending a class is
adequately insured. If you would like to see evidence of a school’s insurance,
ask to speak to the Chief Instructor who will happily make this available for
you to see.
Q. If I would like to try another lesson after my initial free class, can
I do this without joining as a permanent member of the school?
A: Almost all schools require students to become members if they wish to
continue lessons after the free taster class. However, all schools differ and
your chosen local school may choose to offer an extended introductory period.
When you attend your lesson, ask the instructor what the school’s membership
policy is. They will be able to tell you about the different schemes they run,
for both adults and children.